of B2B software buyers start their research with an AI chatbot more often than with Google. Eleven months earlier it was 29%.
G2, The Answer Economy. Survey of 1,076 buyers, March 2026.
Half of B2B software buyers now start their research in an AI chatbot. We run your buyers' questions through ChatGPT, Gemini and Perplexity, count how often each vendor is named, and show you exactly what to fix.
One page, sent by email within one business day. No call, no card, no login to anything of yours.
One buyer question, asked 20 times“What is the best software in our category for a 50-person team?”
A buyer types one question and gets three or four vendor names back. If yours is missing, you are out of a deal you never knew existed. Three findings explain why this needs measuring, not guessing.
of B2B software buyers start their research with an AI chatbot more often than with Google. Eleven months earlier it was 29%.
G2, The Answer Economy. Survey of 1,076 buyers, March 2026.
chose a different vendor than they first planned because of what a chatbot surfaced during research.
G2, same survey.
is the chance an assistant gives the same list of brands twice. One screenshot proves nothing. How often you appear across many runs is the number that holds still.
SparkToro and Gumshoe, January 2026.
Four things decide whether an assistant names you. We measure each one and show the evidence, so you are fixing causes instead of publishing more content and hoping.
An excerpt from the sample report, for an invented company selling time tracking software to agencies. Every figure in a real report links to the raw answers behind it.
| Vendor | Named in | ChatGPT | Gemini | Perplexity | All answers |
|---|---|---|---|---|---|
| Competitor A | 41 of 50 | 38 of 50 | 44 of 50 | 82% | |
| Competitor B | 33 of 50 | 27 of 50 | 35 of 50 | 63% | |
| Competitor C | 19 of 50 | 22 of 50 | 15 of 50 | 37% | |
| Competitor D | 8 of 50 | 11 of 50 | 9 of 50 | 19% | |
| Competitor E | 5 of 50 | 3 of 50 | 6 of 50 | 9% | |
| Example Co (you) | 1 of 50 | 0 of 50 | 2 of 50 | 2% |
Start to finish on this site and by email. You never have to book a call.
Your website, what you sell and who you compete with. Two minutes in the form below.
The questions your buyers type, run five times on each assistant with live web search on.
Counts, sources, a crawler check and a ranked list of fixes, with every raw answer attached.
Give the list to your team or agency. Or we do the work and measure again each month.
Fixed prices, no contract. Start with the free snapshot. If it shows a gap, the audit tells you why and what to do.
Refunded in full if the report contains fewer than 10 evidenced fixes.
Order the auditStarts after an audit, so the work is aimed at measured gaps.
Start with an auditThis field is full of confident claims. Here is exactly where the line sits.
The foundations overlap: pages a crawler can read, clear statements of what you do, and other sites that back you up. The difference is what gets measured. In search you hold a position on a page. In an assistant you are either named in the answer or you are not, and the answer changes every time it is asked. We measure that directly and work back to the causes.
No, and be careful with anyone who says yes. What we can do is find what keeps an assistant from finding, reading and corroborating you, fix it, and measure again with the same questions so you see whether the count moved.
Because one answer is noise. Independent research found less than a 1 in 100 chance that an assistant returns the same list of brands twice. How often you appear across repeated runs is far steadier, so that is what we report.
ChatGPT, Gemini and Perplexity in every report. Claude and Copilot can be added to an audit on request. We query each one through its official API with live web search turned on, and note that results in the consumer apps can differ.
Your website, a sentence on what you sell, and up to five competitors. If you know the questions your buyers ask, send three. We never need a login, analytics access or anything private.
No. You request, order and receive everything here and by email, and replies come within one business day. The audit includes a recorded walkthrough you can watch and forward when it suits you.
It does not need to. The audit is written so a third party can carry it out. Many of the fixes are work your agency or content team can do once they know which questions, sources and pages matter.
The audit is a single card payment through Stripe. The monthly program is billed monthly and you can cancel before any renewal. If an audit contains fewer than 10 evidenced fixes, tell us within 14 days of delivery and we refund it in full.
Tell us what you sell and who you compete with. We run four buyer questions five times on each assistant and send you one page showing how often each of you is named.
Sent within one business day. No call, no card. We use your details only to prepare and send your snapshot.
Prefer email? Write to [email protected].
Lapilo Labs is a small measurement studio run by Cody Rasmussen. You deal with the person who ran your numbers, and every question by email gets an answer within one business day.
Sources. G2, “The Answer Economy: How AI Search Is Rewiring B2B Software Buying,” survey of 1,076 B2B software buyers, March 2026: company.g2.com.
SparkToro and Gumshoe, research on the consistency of AI brand recommendations, January 2026: sparktoro.com.
ChatGPT, Gemini, Perplexity, Claude and Copilot are trademarks of their owners. Lapilo Labs is independent and not affiliated with them.